Privacy Policy
Effective Date: 11 July 2025
At The Craft AI, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.thecraftai.com or use any of our services.
What we collect
We collect two types of information:
a) Information You Provide
When you contact us, book a demo, or interact with our site, we may collect:
- Your name
- Email address
- Phone number
- Company or clinic name
- Any messages or details you provide voluntarily
b) Automatic Information
When you browse our website, we may collect:
- IP address
- Device and browser type
- Pages visited
- Time spent on pages
- Referral source
This is done using cookies and analytics tools to help us improve the website.
How We Use Your Information
We use the information we collect to:
- Respond to inquiries or demo requests
- Improve our website and user experience
- Provide and support our services
- Send updates or marketing communications (only if you’ve opted in)
- Comply with legal requirements
We do not sell or rent your personal information to third parties.
Cookies
We use cookies to enhance your experience on our site. These help us understand user behavior and improve site performance.
You can disable cookies in your browser settings at any time.
Third-Party Services
We may use trusted third-party tools (like Google Analytics, CRM systems, or chat widgets) that process data on our behalf under strict confidentiality agreements.
Data Protection
We use appropriate technical and organizational measures to protect your data. While no system is 100% secure, we do our best to keep your personal information safe.
Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Opt out of marketing communications
- Withdraw consent at any time
To make a request, email us at solutions [at] thecraftai.com.
Data Retention
We keep your data only as long as needed for the purposes outlined in this policy, or as required by law.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, contact:
The Craft AI
Email: solutions [at] thecraftai.com.